FAQ: Frequently Asked Questions

You Probably Have Some Questions…

At Your Counselling we will gladly answer any questions that you might have, but we also know that sometimes people like to do research before they book their first appointment.  If you don’t find the information you’re looking for here, please feel free to contact us.
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Read below for commonly asked questions.

Click on any of the questions below to learn more.

Do I need a referral from a doctor for psychotherapy?
No. You can refer yourself by simply calling. While some clients are directly referred from their doctors, or other health professionals, it’s not necessary.
What can I expect when meeting with my therapist ?
During the initial session(s) we will get to know one another and delve into what concerns have brought you to counselling. Once there is understanding and trust between us, subsequent sessions will focus on helping you gain a better understanding of your behaviours and emotional patterns. We then develop problem solving strategies in order to attain your goals.
Are your services covered?
If you have extended health care benefits, your insurance plan may provide full or partial coverage for psychological services. Psychological services are also considered health services when filing your yearly taxes.
We bill several insurance companies directly! For those companies we are unable to bill directly detailed invoices and receipts are provided so that you may readily seek coverage for your expenses. Families are encouraged to obtain information directly from their insurance companies regarding extent of coverage.
Do you have weekend or evening appointments?
Yes! We believe in counselling being accessible and offer appointments on the weekends and evenings.
How long and how often are the sessions? How many sessions are required?
For therapeutic services, sessions are typically 50-minutes long. They can be scheduled weekly, bi-weekly, or monthly, depending on the reason for therapy. I like to take a client-centred approach and allow the client to have input in to the service planning. The duration of therapy is based on the individual and many factors should be considered (e.g. presenting issue, expectations, type of work chosen to do).
Are your services confidential?

Prior to starting any therapeutic relationship, we will review confidentiality with our clients.
The law protects the relationship between a client and a therapist, and information cannot be disclosed without written permission.

Exceptions include:

  • Suspected child abuse or dependent adult or elder abuse
  • If a client is threatening serious bodily harm to another person
  • If a client intends to harm himself or herself
  • Minors (under 18 y/o) must be accompanied to their first appointment by a parent in order to provide informed consent for services and to discuss the limitations of confidentiality for the minor, unless they are a mature minor
Why therapy and what do you think about medication?

Medication can be very helpful. It can be the lift you need to feel well enough to start seeking help. However, medication can only treat the symptoms of an issue, where as therapy attempts to address the root cause of the distress and behaviour patterns. It’s my belief that people can best achieve sustainable growth and a greater sense of well-being with an integrative approach to wellness. Working with your medical doctor, you can determine what’s best for you, and in some cases a combination of medication and therapy is the right course of action (which is evidence based). With your consent, I am happy to work collaboratively with your physician to discuss treatment planning and best outcomes.

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